No help online either. Fax and Scan can't use the Outlook address book because Outlook is a 32bit application and runs on a WOW layer on 64-bit operating system so when Contacts is opened by Windows Fax and Scan on 64-bit Windows, the Outlook contact list is not visible. Scheduled Backup. Most PC users use the built-in Windows Fax and Scan application to scan documents and pictures. If is not on the Start screen, right-click somewhere on an empty spot, and then click All Apps from the bar. Print Your Days requires Microsoft Silverlight 5, an Internet connection and runs on Windows Internet Explorer 8, 9 and Google Chrome on a PC running Windows 7 or Windows Vista. A simple scan can fix these system errors. Caution: If you currently use a PostScript driver for one of the products listed below, you must update that driver before installing this one. -- Dennis Pack Win-7 Enterprise x64, Win-7 Professional x64. How to automatically receive faxes in Windows Fax and Scan for Windows 7 and Windows Vista. Window BitLocker Drive Encryption. Booted computer up this morning, and the INBOX folder is missing. Recently I did a clean ('custom') install of Windows 8. Some printer manufacturers might offer drivers that allow your printer to function like a fax modem with Windows Fax and Scan. The only issue I am having is that the I cannot figure out how to modify the FAX header. "How to Scan a Document and Then Email it Using Windows Mail" last. It also supports filtering of unwanted junk faxes, along with the forwarding of incoming faxes to other fax machines or email addresses. My question is: why when i scan the documents with my Epson and then i send through Windows Fax and Scan the quality becomes very low? The resolution of scanning is good but when i call the program for fax for sendig i have this problem. Although you can also scan photos and documents using Windows Fax and Scan, you’ll get a superior image and higher resolution if you scan your photos with Windows Live Photo Gallery. This is not for the newer model, Scan N Cut DX. Windows Fax and Scan is a Windows-oriented program that lets a computer equipped with a telephone modem act as a virtual fax machine. Make sure that. Free Scan to PDF is a free piece of software compatible with a variety of Windows operating systems that is designed to turn scanned documents and images into PDF files. This works in most cases, where the issue is originated due to a system corruption. The problem occurs during the handshake initialization with an external fax machine and Windows Fax & Scan hangs without completing the process. I downloaded this program as a replacement for "HP Scan" after I upgraded to windows 10. But, when I click "New Scan", I get this error: No scanners were detected. In Windows XP prior to SP2, you had to manually open UDP 137, 138, TCP 139, and 445 ports for file and printer sharing. The instructions begin on page 149. Setting the Scanner on the. is anybody able to scan with the m20 in Windows 7?. Windows 7 Windows Fax and Scan problem Posted by Steven Kennedy on January 15, 2011 I tried to use the built-in Windows Fax and Scan software, on Windows 7, but I received an dialog box informing me that I couldn’t connect to the PC’s built-in modem. I put names and fax numbers in "New Contacts" and scanned a document to a fax page using the program. Click New Scan. I'd like to try the built-in Windows Fax and Scan application instead. "Windows Explorer has stopped working". Type the short name path to the shared folder. com - Reza Nilofer. When I went to settings, it showed that the printer existed but I could not access it's functions. Scan Documents or Photos via Windows RT. Scan a Document. Since the printer app was there and it works I'd assume the scan app would be as well, just like the 8. For me, I use a free Scan To PDF Software named Scan To PDF(STP v1. On the General Tab, click "More Options" button then click "Save a copy to" button. The software for fax is Windows Fax and Scan of Windows Seven 64bit. It will not likely show up under Fax and Scan. It prints just fine but will not scan. I have not been able to find a solution to this online anywhere. The sun won’t be up for another hour. 1*, Windows Server 2012*, Windows Server 2012 R2*, Windows® 10, Windows Server 2016*, or newer supported operating systems. 1 and ISP to U-Verse from AT&T DSL. three models, TWAIN (old), WIA and WIA2. Seems this App Wont Let you Scan Multiple Pages into one PDF document with a flatbed scanner - but then instead of just saying that and offering solutions - Microsoft deal with reasonable questions from users by simply posting a link to this page and 'hope the information here is of help'. Can I use Windows Fax and Scan (WFS) to send/receive faxes on this network printer/fax/scanner? The reason I ask is because WFS can be used with a fax server. windows fax and scan I'm using Vista Ultimate and am have trouble getting WFS to start. I have an MX870. Your scanner must be listed in the Devices section of the Devices and Printers Control Panel window. Runs on: Windows Server 2003, Windows 2000, Windows Se Email,Phone and Fax Extractor v. How to Scan a Document on a Canon Printer. windows 7 fax and scan download, Windows Media Player 11. Support articles about how to install on Windows and on a Mac (Snow Leopard, Lion and Mountain Lion), Mac (Mavericks to v10. Scanner not working is a common issue in Windows 10, especially in new Windows 10. Software and Network User's Guide. Place the item you want to scan in the scanner's document feeder. Is there some sort of setup >that I need to use to do so. Snappy Fax allows you to send and receive faxes from your computer. Download the latest drivers, firmware, and software for your HP Universal Fax Driver Series for Windows. Setting the Scanner on the. Resolved Windows Fax and Scan problem. The software is not compatible with T. Contains the entire CD image for the WorkCentre 3045NI (4-in-1 model with fax) and launches the Easy Setup Navigator which can be used to install the print and scan driver software. You have to understand how these forums work. I downloaded this program as a replacement for "HP Scan" after I upgraded to windows 10. How To Use a Scanner with Microsoft Surface RT. It's available for Windows 7, Windows 8, some versions of Windows Vista, and now Windows 10. I can scan over wifi using both the printer's scan button, and MP Navigator EX. Choose your preferred scanner settings and then click Scan. However I looked around on the internet to see if anyone has posted about this issue or one similar to it. If your all-in-one printer does not support network WIA (WINDOWS Image Acquisition), and is connected to a network (Wi-Fi or Ethernet), the printer will not be visible in the available device list for scanning if you are using WIA drivers such as MICROSOFT Paint or WINDOWS Fax and Scan. NOTE: This review is for the Brother Scan N Cut 2 CM350. This worked when I had Vista Ultimate 32 installed. zip drivers from xerox website. Click Apps. Our command already had a 2-line device, though we've since upgraded to 8 lines, and are already looking to upgrade further. This is because Windows 10 chose Microsoft Edge to be associated with. This enabled Windows Fax and Scan to recognize the scanning component of my MP990 and scan from it. My boss started to travel a lot and would like to see all the faxes that come in since some of us are not always in the office. This application allows you to send and receive faxes on your computer without a. Sending or receiving a fax from a Windows 7 PC is probably easier than you think. Windows Fax and Scan Long Distance dialing rules not working!:We are using an EMR program that uses the Windows Fax & scan client connected to a network Fax Server -Windows 2008 R2 Server with a dedicated Fax. Below is the only link I could find that may have a solution for. By combining best-in-class apps like Excel and Outlook with powerful cloud services like OneDrive and Microsoft Teams, Office 365 lets anyone create and share anywhere on any device. Re: WorkCentre 6515 scan, fax doesn't work Hopefully this may help - I am adding a bit of information that may help anyone reading this thread in the future. But my computer is running Win7 Ultimate x64 - which is not a fax server. "How to Scan a Document and Then Email it Using Windows Mail" last. In Windows, search for and open Windows Fax and Scan. Using the same printer, (Canon MX300), I can scan in multiple pages to a single file on my old XP using Windows Office Document Imaging. Previously known as Windows Antispyware Beta 1, Windows Defender (Beta 2) is a free program that helps protect your computer against pop-ups, slow performance, and security threats caused by spyware and other unwanted software. Users with 64-bit Windows are unable to select a fax recipient from the Outlook or BCM address book. Thank you! All the best, Ruben. Click Apps. Reporting: Windows Fax Problem -Fax Monitor not showing. (The XP/VS Server system must be member of a Windows Server Domain - does not work on Windows Home editions, Windows 8/8. If you can scan from other computers, then contact your computer manufacturer or network administrator for assistance troubleshooting this specific computer. I still remember when Apple launched the iPhone 5s in September 2013. * Click "Turn windows features on or off" link, check the + symbol next to Print and document services, and then click OK button to apply it. We are unable to scan in Windows 7 Professional. The scans look ok, but if you accidentally click on a single page before the scan is complete, then it deletes all previous pages, while the scanner keeps going. Windows 10/Mobile Version Full Specs. i have reinstalled several times, tried different drivers but the scan option never appears. If the fax configuration failed, then you need to reinstall "Windows Fax and Scan", but because this is a windows feature, instead of installing you need to disable - enable the feature. The troubleshooting techniques below solve some of the most common issues and are. Download this app from Microsoft Store for Windows 10, Windows 8. It will not likely show up under Fax and Scan. Method 1: Use the Windows Firewall. You can receive the scan data sent from the machine to the shared folder and share it with a client computer. It was simple to do. The list of OSs that it applies to includes Windows Vista Home Premium 64-bit Edition which is what I run. Again, Windows Fax and Scan can accomplish this very easily. Method 1: Use the Windows Firewall. Move your mouse to the upper-right or lower-right corner of the screen to display the Charms bar. As well, the computer will not be able to use your internet connection to send and receive faxes - only the phone connection. Fax Software and Fax Modems for Windows 10,8,7. Free Brother Industries, Ltd. Scanner not working is a common issue in Windows 10, especially in new Windows 10. com/support/ljM426MFP www. Do one of the following: Place the item you want to scan face down on the scanner's flatbed and close the cover. I ran across Eugene2712 response, and that did the trick!. Is there a way to tweak or add-on something to Windows Fax & Scan to make it scan documents into PDF. The scanner may not work properly if you upgrade your operating system but do not reinstall Epson Scan. I needed to scan important documents and the only scan formats in Windows 10 are jpeg, png, tiff and bitmap. Norton™ provides industry-leading antivirus and security software for your PC, Mac, and mobile devices. Re: WorkCentre 6515 scan, fax doesn't work Hopefully this may help - I am adding a bit of information that may help anyone reading this thread in the future. If Windows Fax and Scan is not listed, you can type Scan in the search field. For more information, see Repair or update a driver. A complete list of Control Panel applets that you might find in Control Panel in Windows 8, Windows 7, Windows Vista, and Windows XP. Discus and support Windows 10 Fax and Scan Issues in Windows 10 Drivers and Hardware to solve the problem; My windows fax and scan no longer updates automatically. It prints just fine but will not scan. Windows 8 - Scan with Windows Fax and Scan. I have not been able to find a solution to this online anywhere. The "Windows Fax and Scan" approach never panned out for me. Can't find Windows fax and scan. If I open the Windows Fax And Scan program, it isn't able to connect to the modem. This wikiHow teaches you how to scan a digital version of a physical document into your computer using a Canon all-in-one printer. By Shane C. 7 Lion, and 10. (See this article for an easy-to-understand explanation of how symbolic links work. Before launching make sure your PC is connected to a fax modem (or connected to a fax server) then it can send and receive documents just like a standalone device. Snap a photo of a paper document with the Adobe Scan app on your mobile device and share it with others as a PDF document. Please ensure that Windows Fax and Scan can access that folder. Download Now. I know it works but I may have extraneous settings added too. So that's the background info -- the heart of the issue it appears a feature that Windows Fax and Scan offers is not working. By Greg Harvey. Download32 is source for windows fax and scan shareware, freeware download - Fax Voip Windows Fax Service Provider , Visual Importer ETL Enterprise 64 Bit , VoIP Plug-in for Microsoft Fax Free , Faxmind Server , Faxmind Email to Fax Server, etc. Run Old Software on Windows 10 with Compatibility Mode. I'm confused? The listed product is a Fax/Modem, not an all-in-one. I'd like to post this. Image files can be saved into folders automatically created by Windows Fax and Scan or to folders of your choosing. To send a fax with Windows Fax and Scan 1. The software for fax is Windows Fax and Scan of Windows Seven 64bit. This was first noticed on a wider front with Windows Vista, later with Windows 7 and subsequent versions. Update Keyboard Driver to Fix HP Keyboard Not Working in Windows 10, 8. Brother Utilities unsupported models. Knock on wood, this has not happened to me in a. I put names and fax numbers in "New Contacts" and scanned a document to a fax page using the program. windows fax and scan free download - Fax Out for Windows 10, VoIP Plug-in for Microsoft Fax, FAX852 for Windows 10, and many more programs. > Hi guys, > > I have a SBS2003 working fine and I upgraded some workstations to Windows 7 Ultimate 64bit. Custom individual mailboxes. Can anyone help. 1 Product overview Product views Product specifications Printer hardware setup and software installation For more information: The following information is correct at the time of publication. The "Catalina disaster" is also cited as a reason for the app's removal. Thinkpads_User. Java Project Tutorial - Make Login and Register Form Step by Step Using NetBeans And MySQL Database - Duration: 3:43:32. uncheck "Windows Fax and Scan" then check OK to uninstall. "Windows Explorer has stopped working". Buy HiRO H50113 V92 56K External USB Data Fax Dial Up Internet Modem Windows 10 8. The supported function will vary based on your model's specifications and capabilities. We upgraded to Windows 7 and a new Dell Opiflex 780. The scanning function of Windows Fax and Scan works just as easily and familiarly. How to Change Default Editor in Windows and Fax Viewer. Reporting: Windows Fax Problem -Fax Monitor not showing. If Windows Fax and Scan is not listed, you can type Scan in the search field. My Security Settings are not Working Properly. com > When I try to create a new fax in "Windows Fax and Scan" I get an error. My question is: why when i scan the documents with my Epson and then i send through Windows Fax and Scan the quality becomes very low? The resolution of scanning is good but when i call the program for fax for sendig i have this problem. Windows This is Fax can be found this is not an issue. Hello keithjr and welcome to Windows 10 forums. To get to Windows Fax and Scan. This always worked just fine with no problems but we just had a user in that building finally get upgraded to windows 7 and it will not work for him. On the Scan page, do the following:. Windows 10 automatically sets the most recently used printer as the default one. i have reinstalled several times, tried different drivers but the scan option never appears. Support articles about how to install on Windows and on a Mac (Snow Leopard, Lion and Mountain Lion), Mac (Mavericks to v10. Launch the application. ; A connected fax machine or multifunction printer (print/scan /copy/fax) that allows for faxing from the computer through the multifunction device attached to a land-line phone line. Even before the 1 last update 2019/10/30 declines late Tuesday and early Wednesday, the 1 last update 2019/10. Window BitLocker Drive Encryption. Note I also had her attempt to login with her old local profile. When you're finished creating your fax, click Send. Currently the plan is to do very little work on WFS for Windows 7. Navigated to Tools > Fax Settings > Security tab 3. 0 would not be shipped. Linux/Raspberry Pi. In most cases, an outdated keyboard driver could lead to your HP keyboard not working issue. VentaFax products are intended for sending and receiving fax and voice messages via a fax modem (regular telephony) or the Internet (IP telephony). Download this app from Microsoft Store for Windows 10, Windows 8. If your phone is set to save photos automatically to OneDrive, your phone's Photos app shows photos from OneDrive as well as phone photos that have not been uploaded. If you upgrade from Windows 7 or Windows 8. 0 from the original FAX Utility for Windows. For me, I use a free Scan To PDF Software named Scan To PDF(STP v1. Can I use Windows Fax and Scan (WFS) to send/receive faxes on this network printer/fax/scanner? The reason I ask is because WFS can be used with a fax server. I never saw this question show up in my email notifications until today, so it's the first time I have seen itI did not realize the original date was back from 2015. Windows 8 - Scan with Windows Fax and Scan. In Windows, search for and open Windows Fax and Scan. Uploading a photo already in OneDrive creates a duplicate. Trying to add a shortcut for Windows Fax and Scan to my dock (in Windows 8. Windows Fax and Scan is quick to configure. In most cases, an outdated keyboard driver could lead to your HP keyboard not working issue. How do I disable the Fax option in Windows 7 ? under the Print and Document Services you'll find Windows Fax and Scan. Cannot scan on the all-in-one printer from a computer running WINDOWS 8. Click Search. It’s six in the morning here in Oregon City. Developer ExactCode says the store isn't good for developers or users. " Download Windows Scan from the Windows 10 Store, scan the file to your computer, and then insert it into OneNote. Symantec helps consumers and organizations secure and manage their information-driven world. Windows Fax and Scan Allows computers with fax modems to send and receive fax documents, as well as scan documents. This guide describes the functions that differ in version 2. I bought around Windows 7 Canon has updates for 10 and Windows installs it automatically. Scan to CIFS on Windows 7 & Vista (Business, Enterprise & Ultimate Editions) Scan to CIFS on Windows 7 & Vista (Home Premium, Basic and Starter Editions) When you join a domain running server 2008 or later using one of the above client operating systems, the firewall settings on the client machine will change in line with the domain policy. Fax software for Windows 7 without fax modem? - posted in Business Applications: Windows 7 Home Edition, SP 1 Internet connection via DSL modem Can faxes be sent & received without the use of a. In Windows 7 CardSpace technology is used by the new Credential Manager for the management and storage of saved user credentials. If you are using our earlier version Sfax v2, please contact [email protected] Fax and Scan problems on Win 7. xyz from Windows 10 More error whic Edde. I can print but cannot scan via network. Power on the printer and place you source page(S) onto the flatbed or feeder. Your scanner must be listed in the Devices section of the Devices and Printers Control Panel window. If you’re running Windows 7, is to install a VM with a version of Windows that allows the program to work. Booted computer up this morning, and the INBOX folder is missing. Seems this App Wont Let you Scan Multiple Pages into one PDF document with a flatbed scanner - but then instead of just saying that and offering solutions - Microsoft deal with reasonable questions from users by simply posting a link to this page and 'hope the information here is of help'. SBS 2003/8 – Receive Confirmation Of Successful Fax Send In Windows Vista/7 To connect to the fax service on an SBS 2003 or SBS 2008 server with Vista or Windows 7 do the following: From a computer that is running Windows Vista/7, open Windows Fax and Scan. To perform a fax, a person may type up a document, print it out, and scan it into the fax machine which sends it over the phone line. System file checker is mainly used to restore missing or corrupted system files. Method 2 of 2. Install the WFS items like local fax printer /installprinter Uninstall WFS items /uninstallprinter I'll bring up the idea of adding more command line support to the WFS in our next feature meeting & see what happens. The printer is networked via wifi. Windows Fax and Scan- No scanner detected - Windows 10:I had windows 10 on my previous computer, I just update to a new one, I used my HP LaserJet MFP M426fdw on my previous machine via wifi connection, and. Windows OS built-in tools like WordPad, Character Map, Windows Fax and Scan, XPS Viewer can now be downloaded as Universal apps for Windows 10 from the Windows Store. So the first thing you can do is verify Epson Scan is not set to Compatibility Mode. A phone cord (to connect the modem to the phone line) A document to test the fax with. I've been scratching my head over this for well over 1 month, as my network pcs slowly applied the windows update and disabled their scan to folders. Free software download to automate fixing support issues with HP printers and scanners. Click Brother Utilities. I just want it to receive faxes. I am using windows fax and scan on windows 7. If the Windows Fax feature is not enabled for your version of Windows, you can enable it. PLEASE NOTE: THIS BETA IS NOW CLOSED TO WINDOWS 7 USERS. It’s six in the morning here in Oregon City. We are unable to scan in Windows 7 Professional. My user is using Windows Fax and Scan and gets this when selecting to send the scanned image via Outlook 10: A - Answered by a verified Tech Support Specialist. i first installed it as an USB device and Windows Fax and Scan recognized it and scanned nicely. She simply tried to access this feature from her new domain profile with no success. What should I do? Scan with Windows Fax and Scan - Windows 8, 8. i have reinstalled several times, tried different drivers but the scan option never appears. I needed to scan important documents and the only scan formats in Windows 10 are jpeg, png, tiff and bitmap. How to automatically receive faxes in Windows Fax and Scan for Windows 7 and Windows Vista. Since bringing in Windows Vista Business and Windows 7 Pro computers, and Windows 2008 Server, we now use Windows Fax and Scan. The best solution is to move to Windows 98, which supports 10-digit dialing for the United States, Canada and various Caribbean islands. You can do the same kind of thing in Windows 7. More resources at http://faxauthority. Actually, the answer lies in scanning INTO Windows 10 using the Windows 10 software, from the Canon. -Went into network security in windows and allowed sharing with devices that use 40 or 56 bit encryption. A tabbed window will open, displaying many settings that you can change. We need the rain, a year's worth. Note I also had her attempt to login with her old local profile. Configuring Windows Fax and Scan. And here's some help on sending your first fax using Windows print driver. I am using windows fax and scan on windows 7. The scanning function of Windows Fax and Scan works just as easily and familiarly. Now that I am using Fax & Scan in Windows 7, when I try to feed and. We are unable to scan in Windows 7 Professional. The program will open. Windows 10 Fax And Scan Could Not Complete Scan. First, I would like to say that I was NOT given this machine free for my h. Change Printer Settings 1. Microsoft does not provide Windows 7 Product Key – including DVD and Product Key Sticker/Label – for any version of Windows 7 to activate without its hardware. From the Start menu select Printers and Faxes (Windows XP), or select Settings and then Printers. Currently it says "FROM: Fax" and I need it to say "FROM: (our companies fax number". I have a new WIN 7 PC without a telephone jack. Despite our best efforts, every once in a while, Microsoft Windows 7 system files will become corrupted. Return to step 1, to make sure that "Windows Fax and Scan" does not show that the fax account is inaccessable. The scanning function of Windows Fax and Scan works just as easily and familiarly. Free software download to automate fixing support issues with HP printers and scanners. How to Change Default Editor in Windows and Fax Viewer. 543,453 views 10:38 Loading more suggestions this preference below. Or you can choose Scan Profiles which allows you to use pre-selected settings, create your own, or set one as the default. The DVD is not an option. Member Login Remember printer must be able to print from the computer for these instructions to work. To open (start, find) Windows-8 Fax and Scan to scan and fax the documents, please press the key combination [Win-Logo]+[R], then simply enter the command wfs (. The troubleshooting techniques below solve some of the most common issues and are. I bought around Windows 7 Canon has updates for 10 and Windows installs it automatically. Can't find Windows fax and scan. Good news! Windows Fax and Scan is back with all versions of Windows 7. This wikiHow teaches you how to scan a digital version of a physical document into your computer using a Canon all-in-one printer. User Guide LaserJet Pro MFP M426, M427 www. If Windows Fax and Scan is not listed, you can type Scan in the search field. Using the site is easy and fun. When I try it doesn't respond. Click New Scan button in the toolbar. The Scan feature in Windows 10, Windows 8. Please ensure Windo Windows Fax and Scans Will Not - Windows 7 Help Forums. Her default email client is eM Cl Emailing from Windows Fax and Scan. Window Fax and Scan used to work perfectly. On the Scan page, do the following:. It may take from 30 minutes to a couple of hours for the System File Checker to scan and fix all the Windows system files. The pdf995 printer driver and a free Converter are available for easy download. PaperScan Free Edition is a scanning tool for the budget-minded family. -- Dennis Pack Win-7 Enterprise x64 "Forum" wrote in message news:#QWakfqJLHA. V525W: Cannot Scan with Windows Fax and Scan Any Longer I used to be able to scan documents and pictures with Windows Fax and Scan, up until late July. I have all kinds of readers on my computer: Word, Acrobat Reader, etc. How to Fix Problem when Windows Updates will download but will not install. For example, in one of the major Windows updates, or if you have randomly and unconsciously disabled as a feature, or the Windows 10 FAX and Scan function does not really want anymore and the Windows 10 FAX and scan does not work properly, then you can do just that deactivate the additional function and then reactivate it!. " No documents were moved to the root or anywhere else. Why doesn't Windows Fax and Scan have a option to scan into a pdf file, toshiba satellite with intel core i7, - Answered by a verified Tech Support Specialist. You’re not a lone. I use the program to scan multi-page documents for work. I got it working with the first upgrade and then it did a critical upgrade and I cannot set it up. Windows 10: Windows Fax and Scan of Win 10 Pro - not working Discus and support Windows Fax and Scan of Win 10 Pro - not working in Windows 10 Customization to solve the problem; Please help me generate solution; I need a step-by-step for it. You’re not a lone. to function, installing it could also solve most scan to folder issues. This is not for the newer model, Scan N Cut DX. Exited Windows Fax and Scan. Receiving a Fax. The printer is networked via wifi. ; A connected fax machine or multifunction printer (print/scan/copy/fax) that allows for faxing from the computer through the multifunction device attached to a land-line phone line. Problem: When you use Windows 64-bit Fax and Scan application, Outlook's contacts are not available. Learn how to build great apps for Windows by experimenting with our samples. 1/8, and Windows 7 is only available with HP LaserJet All-in-Ones when they are directly connected to the computer via a USB cable. The fax machine at the destination number answers and the document is transmitted over a telephone call. What should I do? Scan with Windows Fax and Scan - Windows 8, 8. Many Windows 10 users have reported this issue. I have checked other users machines and they are all receiving faxes. Windows 7 / 10 Click or (Start) > (All Programs or All apps >) Brother > Brother Utilities. Windows Photo Gallery and Windows Fax and Scan do not work > with TWAIN scanners, so you might need to use the program that came. I am not sure whether there is a missing connection (e.